FLYING THE UNFRIENDLY SKIES
Is it just me or has air travel become less efficient and more frustrating?
Most of us have had a travel nightmare, but it became obvious on my recent trip to Kauai that things have gotten worse. We had twelve-hour travel itineraries with two connections each direction--A total of 6 planes, for the math impaired (me). A long trip, by anyone's standards.
But what we got was 1 flight diverted to another city (3 hour delay), 2 technical problems, 1 switch of airplanes (2 hour delay), 1 malfunctioning coffee maker (45 minute delay), 2 timed-out pilots (3 hour delay), 4 paperwork delays, and a partridge in a pear tree.
It was enough to test the most patient traveler, and I assure you, that's not me. Our trip to the islands, from first take-off to final landing, took 24 hours. One flight went from 6 hours to 10--all of it spent sitting on the plane. When the pilot announced (once again) that we were stuck on the tarmac because they had paper work, I wanted to tell him I could fold the paperwork into an airplane and get it to the islands faster than they were getting us there.
Seriously. We encountered more inept employees (flight attendants notwithstanding) than I'd want working at my local deli much less the airline who puts my body at 35,000 feet. Somebody please tell me this is not the new norm.